At Radhe Mart, we value customer satisfaction and aim to provide a seamless shopping experience. Please review our cancellation and refund policy below:
1. Order Cancellation
Orders can be cancelled within 12 hours of placement by contacting us at [email protected] or calling 7424962126.
Once the order is dispatched, it cannot be cancelled.
2. Refund Policy
Refunds are applicable only for defective, damaged, or wrong products received.
To initiate a refund, please share unboxing video/photos and raise the issue within 48 hours of delivery.
Refunds will be credited within 5-7 business days to the original payment method.
3. Non-Refundable Items
Products returned without original packaging
Personalized items (unless damaged)
Items returned after 7 days of delivery
4. Contact Us
To cancel or request a refund, please contact:
5. Exchange Items
Exchange request has to be raised within 7 days. We’ll deliver the exchanged product in next 7 days.
